Terms and conditions of the online store https://biznesspot.pl

Provision of office space rental services from 2024-12-18

Introduction

These Terms and Conditions of the Internet Shop define the general conditions, rules and manner of sales of Office Space Rental Services by Biznes Spot sp. z o.o. with its registered office in Warsaw (00-030), Plac Powstańców Warszawy 2, entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000398256, NIP: 5252518377, REGON: 14583461. They are mandatory along with the provisions of the Rental Agreement concluded between Biznes Spot and the Customer and are an integral part thereof.

Definitions

Wording capitalized in the RSI and in the Agreement shall read as follows:

§ 1

Statements of the parties

1. Biznes Spot declares that it is entitled to use, in particular, it has the right to lease or sublease and to provide space and addresses for the registration of its customers' business premises at the following locations: 
   • pl. Powstańców Warszawy 2, 00-030 Warszawa
   • ul. Wiślana 8, 00-317 Warszawa
   • ul. Nowogrodzka 56a, 00-695 Warszawa

2. The Client declares that the main subject of its business activity is disclosed in the CEiDG or KRS, respectively, and the activity is actually carried out by the Client.
3. The Customer represents that the Office specified in the Rental Agreement will be used by the Customer to establish the Customer's registered office or place of business, as well as to use the services specified in the Agreement. 
4. The Customer represents that he/she will use the rented space in accordance with the terms of the Rental Agreement and at the same time agrees to share the Office with other Biznes Spot customers.
5. The Customer represents that it has all approvals, permits and authorizations that are necessary to conduct the business referred to in paragraph 2 above.
6. The Client authorizes Biznes Spot 's employees and associates to receive and open incoming correspondence to the Client for scanning and sending it electronically to the Client's designated e-mail address or placing the scan in the Client's panel.

§ 2

Subject of the contract

1. The subject of the contract is the use of Biznes Spot services. The customer has the right to purchase the services of his choice as described in this paragraph, i.e. in paragraphs 3 through 5. 
2. In paragraphs 3-5 below, "contractual (statutory) activities of the Client" are understood to include, among other things, the organization of meetings of the Client's governing bodies, such as a shareholders' meeting, general meeting, or board of directors' meeting, to the extent that this results from the respective package specified in paragraphs 3-9 below. Such activities are not considered to be direct commercial or service activities of the Office in question.

3. My company's address
   1. The subject of the contract is the rental of the Office and the address of the Location in question for the purpose of conducting the Client's contractual (statutory) activities and for the purpose of registering the Client's company or business with the KRS or other competent registration authority.
   2. Remuneration in the form of rent for the use of the service My company's address includes the following benefits:
      1. Renting an Office in a given Location;
      2. making the address of a given Location available to the Customer for the purposes of the Customer's contractual (statutory) activities, together with the right to use this address as the address of the Customer's registered office or place of business for the purpose of reporting it to the National Court Register or other competent registration authority;
      3. providing the address of the Location for inclusion in the Customer's corporate identity, i.e. on business cards, letterhead, envelopes, stamps, advertising materials, website;
      4. collection of correspondence and courier shipments on behalf of the Client at the reception desk of the respective Location from 09:00 to 17:00 on weekdays and its storage at the respective Location for up to 6 months. After this time, the correspondence will be destroyed by commission;
      5. transfer to the customer, information about the received correspondence and shipments.
   3. The amount of rent for the use of the Subject Matter of the Agreement shall be specified each time in the Agreement.
   4. The rent does not include any other fees, especially fees for additional services, which are listed in the Price List.

4. The headquarters of my company
   1. The subject of the contract is the rental of the Office and the address of the Location in question for the purpose of conducting the Client's contractual (statutory) activities and for the purpose of registering the Client's company or business with the KRS or other competent registration authority.
   2. Remuneration in the form of rent for the use of the service The headquarters of my company includes the following benefits:
      1. Renting an Office in a given Location;
      2. making the address of a given Location available to the Customer for the purposes of the Customer's contractual (statutory) activities, together with the right to use this address as the address of the Customer's registered office or place of business for the purpose of reporting it to the National Court Register or other competent registration authority;
      3. providing the address of the Location for inclusion in the Customer's corporate identity, i.e. on business cards, letterhead, envelopes, stamps, advertising materials, website;
      4. collection of correspondence and courier shipments on behalf of the client at the reception desk of the respective Location from 09:00 - 17:00 on weekdays and its storage at the Biznes Spot for up to 6 months. After this time, the correspondence will be destroyed by commission;
      5. ongoing scanning of received correspondence from contractors and government offices and sending the scans made to the e-mail address indicated by the client;
      6. Access to the meeting room for up to 2 hours per month and a 5% discount on rent after the limit is used, unused hours do not carry over to the next month.
   3. The amount of rent for the use of the Subject Matter of the Agreement shall be specified each time in the Agreement.
   4. The rent does not include any other fees, especially fees for additional services, which are listed in the Price List.
5. Virtual office
   1. The subject of the contract is the rental of the Office and the address of the Location in question for the purpose of conducting the Client's contractual (statutory) activities and for the purpose of registering the Client's company or business with the KRS or other competent registration authority.
   2. Remuneration in the form of rent for the use of the service Virtual office includes the following benefits:
      1. Renting an Office in a given Location;
      2. making the address of a given Location available to the Customer for the purposes of the Customer's contractual (statutory) activities, together with the right to use this address as the address of the Customer's registered office or place of business for the purpose of reporting it to the National Court Register or other competent registration authority;
      3. providing the address of the Location for inclusion in the Customer's corporate identity, i.e. on business cards, letterhead, envelopes, stamps, advertising materials, website;
      4. collection of correspondence and courier shipments on behalf of the client at the reception desk of the respective Location from 09:00 - 17:00 on weekdays and its storage at the Biznes Spot for up to 6 months. After this time, the correspondence will be destroyed by commission;
      5. ongoing scanning of received correspondence from contractors and government offices and sending the scans made to the e-mail address indicated by the client;
      6. Access to the meeting room for up to 4 hours per month and a 5% discount on rent once the limit is used, unused hours do not carry over to the next month; 
      7. Assigning a dedicated phone number to the customer;
      8. Answering up to 100 calls per month on behalf of the client between 09:00 and 17:00 on weekdays;
      9. Answering calls according to customer guidelines:
         • Conducting an interview by a Biznes Spot operator,
         • call forwarding to the telephone number indicated by the Customer, the fee for such forwarding will be charged additionally in accordance with the table of charges contained in the Price List;
      10. Send a note of the conversation to the client via email;
      11. Receiving faxes and sending them for content to the client.
   3. The amount of rent for the use of the Subject Matter of the Agreement shall be specified each time in the Agreement.
   4. The rent does not include any other fees, especially fees for additional services, which are listed in the Price List. 
6. Additional services - The customer, in addition to the possibility of purchasing the services described in this paragraph in paragraphs 3, 4 and 5 of the RSI, may use additional services for a fee, which are specified in the Price List.

§ 3

Procedure for concluding a Lease Agreement through the Shop https://biznesspot.pl

1. To conclude a Rental Agreement through the Online Store, the Customer should perform the following actions:
   1. Create a Customer Account through free Registration.
   2. Select a service package and billing period.
   3. Fill out the form available on the Customer Account and provide the company's registration details, contact details of the person representing the company and details of the real beneficiary.
   4. Accept these Regulations.
   5. Make payment for the first billing period and a deposit in the amount according to the selected package.
   6. Sign the contract in the form of your choice:
      1. download the agreement from your Customer Account and sign it using a qualified signature and then re-upload it to your Customer Account and send it to Biznes Spot
         or
      2. download the agreement from the Client Account, print in 2 copies, sign and send to Biznes Spot: ul. Nowogrodzka 56a, 00-695 Warszawa
         or
      3. make an appointment to sign the contract in person at the Biznes Spot office: ul. Nowogrodzka 56a, 00-695 Warszawa, tel: info@biznesspot.pl.

2. The contract shall be concluded upon fulfillment of all conditions listed above in § 23(1).
3. Biznes Spot undertakes to verify all data contained in the Lease Agreement and:
   • signing it and then sending it back to the Customer's e-mail address indicated in the form within 2 working days from the date of its delivery to the Biznes Spot by the Customer
     or
   • Signing it during a personal meeting with the client.
4. In the event that the data provided does not comply with the data disclosed in the CEiDG or KRS, respectively, Biznes Spot may refuse to conclude the Rental Agreement or oblige the Client to submit additional documents.
5. In the event that Biznes Spot refuses to conclude the Rental Agreement, the payment made will be refunded within 30 days of confirmation of receipt of the corrective invoice to the bank account number indicated by the Customer in the statement or by return through the payment operator through which the Customer made the payment.

§ 4

Duration of the Lease Agreement

1. The Rental Agreement comes into force on the date of its signing and the RSI is an integral part of it. The Customer may choose a future date for the commencement of services, but no later than 30 days from the date of its conclusion.
2. The lease agreement is concluded for an indefinite period of time.

§ 5

Customer Responsibilities

1. The Customer undertakes to use the Subject Matter of the Agreement in a manner resulting from the RSI and the Agreement, corresponding to their characteristics and in accordance with their intended use.
2. The Customer may use the Office and use the address provided to him/her as part of the purchase of a given Service only in accordance with the provisions of these RSI and the Agreement. Any other use of the provided address without the written consent of Biznes Spot under pain of nullity constitutes a gross violation of the Agreement and is not permitted. For any disclosed unauthorized use of the address, Biznes Spot shall have the right to charge the Customer a contractual penalty in the amount of ½ of the guarantee deposit. The contractual penalty in such a case shall be immediately deducted from the guarantee deposit without the need to obtain the Customer's consent. Biznes Spot shall immediately inform the Customer of the fact of deduction. The deduction of the contractual penalty does not deprive Biznes Spot of the possibility of applying other rights under the Agreement or RSI. In the event of continuation of the Contract, the Customer is obliged, under the terms and conditions established in the RSI, to replenish the guarantee deposit up to its full amount.
3. The Customer is not entitled to transfer the use of the Services to third parties, in particular into paid use or lending.

§ 6

Maintaining confidentiality 

1. Biznes Spot agrees to keep confidential all Confidential Information, as defined in Section 2. below, and obtained in connection with Biznes Spot 's performance of the Agreement, subject to Section 3.
2. Confidential information is any technical, technological, economic, financial, commercial, legal and organizational information, as well as any other information provided to the Customer in the course of its business from third parties. 
3. Confidential information is the content of the correspondence received by Biznes Spot in the performance of the Agreement.
4. Disclosure of Confidential Information shall not be construed as a breach of this Agreement if:
   1. disclosed Confidential Information has been made public other than as a result of a breach of this Agreement even before or during the signing of this Agreement;
   2. Confidential Information has been disclosed due to an obligation to disclose it as provided for by applicable law or by a final judgment rendered by a competent court, a final decision, or any other act issued by a competent governmental authority, to the extent only necessary to fulfill this obligation, provided that the Party obligated to disclose immediately notifies the other Party of such obligation and consults with the other Party as to the form and content of the disclosure;
   3. Confidential Information was in the possession of a Party prior to the execution of this Agreement
      provided that it was obtained without violation of law;
   4. The Client has previously given written consent to the disclosure of the designated Confidential Information.

§ 7

Salary

1. The amount of remuneration for the use of the object of the Agreement is specified in the Lease Agreement.
2. The remuneration will be increased by the rate of value added tax (VAT), according to the rate in effect on the date of the invoice issued by Biznes Spot.
3. The remuneration for the use of the subject matter of the Agreement is paid online via the Tpay operator or charged to the Customer's payment card.
4. The online payment service provider for card payments is Elavon Financial Services.
5. The client has the option to pay the remuneration to the Biznes Spot bank account indicated on the invoice with the number 30 1140 2017 0000 4302 1285 8672.
6. The customer undertakes to pay for the services listed in par.2 paragraphs 3, 4, and 5 in advance. Payments for the remaining services will be billed upon completion and payable by 10 after the invoice.
7. The Customer agrees that Biznes Spot may issue invoices without the recipient's signature and deliver them to the Customer at the e-mail address indicated in the Agreement.
8. The remuneration for the use of the subject of the Lease Agreement is payable starting from the date specified in the Agreement. If the remuneration payment period begins during a month, then the first payment period shall be proportionally extended to the end of the following calendar month.
9. In the event of a Customer's delay in payment of the Remuneration due, Biznes Spot shall have the right to charge contractual interest for each day of delay in payment of the amounts due, in the amount equal to two times the statutory interest for delay in commercial transactions without the need to provide the Customer with additional notice. The interest due shall be added to the next invoice covering the Remuneration issued by Biznes Spot , or shall be paid by the Client on the basis of a separate interest note issued by Biznes Spot.
10. Banking and other costs related to payment of remuneration shall be borne by the Customer. In the event that these costs are charged to Biznes Spot, then Biznes Spot will add them to the amount of the next invoice issued to the Client.
11. The remuneration in the form of rent for the Services may be increased in each subsequent six-month period of the Agreement, starting from the date of its conclusion, by the rate of inflation of the Polish zloty, as announced by the Central Statistical Office. In such a case, Biznes Spot shall notify the Client in writing - under pain of nullity - of the change in the rent rate one month in advance. This change in remuneration does not constitute an amendment to the terms of the Agreement and does not require the Client's consent.
12. If the Client does not agree to a change in remuneration in accordance with paragraph 10 above, Biznes Spot has the right to terminate the Agreement with two months' notice at the end of the calendar month. The termination must be in writing under pain of nullity.
13. The parties agree that whenever it is necessary to convert foreign currencies into Polish zlotys, the currency selling rate announced by the National Bank of Poland on the date of issuance of the invoice will be used for conversion.
14. In case of changes in the amount of remuneration in the form of rent provided for in the Agreement or resulting from changes in the subject matter of the Agreement, the parties are obliged to update the amount of the guarantee deposit referred to in § 7 of the RSI within 14 (in words: fourteen) days in proportion to the changes.
15. Biznes Spot stipulates that the Price List for additional services may be subject to change, of which Biznes Spot will notify the Customer in documentary form (including electronic form), otherwise being null and void, 30 days prior to the planned changes. Changes in rates for additional services do not constitute an amendment to the Agreement and do not require the Customer's consent.

§ 8

Guarantee bond, voluntary submission to execution under Article 777 of the CCP

1. As security for any claims of Biznes Spot, both existing on the date of the Agreement and future ones, the Customer shall provide Biznes Spot with a Guarantee Deposit in an amount equivalent to one month's Rent, plus applicable value added tax. The amount of the Security Deposit shall serve as security for all claims of Biznes Spot, both existing on the date of the Agreement and future ones, in particular for rent and additional services.
2. The guarantee deposit is added to the first payment made by the customer.
3. The guarantee deposit is not interest-bearing.
4. The guarantee deposit shall be returned to the Client within 30 (in words: thirty) days from the date of termination or expiration of the Agreement, subject to the Client's due performance of all obligations under the Agreement, including primarily the payment of rent, payment for additional services and other benefits and dues, and subject to the return of the object of the Agreement at the agreed date and in the agreed condition (if applicable).
5. The guarantee deposit will be returned in Polish zloty (PLN) in the amount in which the Customer paid it to Biznes Spot. If the guarantee deposit was paid in a foreign currency, the guarantee deposit will be returned in the foreign currency.
6. The Client agrees and hereby authorizes Biznes Spot to deduct from the guarantee deposit all outstanding liabilities of the Client that may arise in connection with the performance of the Agreement, as of the date of termination of the Agreement even though they are not yet due.
7. In the event of deductions made by Biznes Spot from the guarantee deposit during the term of the contract, the Customer shall, upon demand by Biznes Spot made in documentary form (including electronic), promptly replenish the guarantee deposit to the full amount, but no later than the payment date of the first invoice in sequence, without any separate demand. Delay in payment of the replenishment of the deposit entitles Biznes Spot to charge interest on the delay.
8. Biznes Spot may demand from the Client a statement of submission to execution as to the obligation to pay the contractual penalty based on Article 777 of the Civil Code drawn up before a notary public. In particular, this applies to the case referred to in par. 7 para. 7 of the RSI.

§ 9

Termination of contract

1. This Agreement may be terminated by either party by giving one month's notice effective at the end of a calendar month, but not earlier than the end of the current billing period. The termination notice shall be delivered in writing or in documentary form (including electronic). 
2. Biznes Spot has the right to terminate the Agreement with immediate effect in the event that:
   1. The customer delays payment of remuneration for a period of 1 month or so far that the guarantee deposit does not cover the cost of the contract and additional services for the billing period for which the guarantee deposit was paid;
   2. The customer uses the object of the Agreement for purposes other than those specified in the Agreement;
   3. The Customer will give the object of the Agreement to a third party for use or free use (lending);
   4. The Customer blatantly violates other obligations and provisions of the RSI or the Agreement and does not promptly cease such behavior despite a call from Biznes Spot in documentary form (including electronic) under threat of termination of the Agreement.
3. In the event of termination of the Agreement for reasons attributable to the Customer, the Customer shall pay Biznes Spot all receivables arising during the term of the Agreement and those that extend beyond the date of termination of the Agreement, up to the date originally provided for in the Agreement as the date on which the Agreement in question was to be terminated. The parties agree that these receivables shall become undisputed and immediately due as of the date of termination.
4. The notice of termination of the Agreement shall be made in writing or in document form (including electronic form) under pain of nullity and effective as of the date of receipt of such notice.
5. For up to 6 months after the termination of the Agreement, the Client is obliged to collect his correspondence from the Biznes Spot premises. After this time, Biznes Spot has the right to destroy it by commission.
6. As of the date of termination of the Agreement, the Client shall immediately, but no later than within 3 business days, submit to the National Court Register or other competent registration authority documentation of the change of address of the company's registered office or place of business of the Client and deliver to Biznes Spot copies of these documents with confirmation of their submission to the above-mentioned institutions. 
7. As of the date of termination of the Agreement, the Customer loses the right to use the address of the Location as the address of his company or business.

§ 10

Contractual penalty, interest

1. In the event of the Customer's failure to deliver the documents described in Paragraph 9, Section 6, due to the continued use of the address of the Location in question without legal title, in a non-contractual manner, Biznes Spot shall be entitled to a contractual penalty from the Customer in the amount of three times the amount of rent for each month, due for the last billing period of the Agreement. This penalty will be charged once a month, on each first day for each commenced month of non-contractual use of the address of the Location. Interest for late payment of the contractual penalty will be charged against each monthly amount of the contractual penalty separately, starting from the due date of such amount.

§ 11

Force majeure

1. The parties to the Agreement are exempted from liability for non-performance or improper performance of the Agreement in the event of force majeure circumstances.
2. Force majeure, for the purposes of this Agreement, shall mean the following events adversely affecting the fulfillment of the parties' obligations assumed:
   1. War, revolution, riots, armed conflicts, acts of terrorism and sabotage, incidents of radioactive and chemical contamination, smog that threatens life and health,
   2. explosion, fire, flood, lightning, earthquakes and other tectonic movements of the earth, including subsidence or any other event of similar danger,
   3. plague or other serious and officially declared epidemics by the competent authorities.

§ 12

Personal information

1. The Customer declares that he/she has familiarized himself/herself with the information regarding the processing of his/her personal data, as well as the personal data of his/her representatives and associates by Biznes Spot, and that, if necessary, he/she will provide this information to those whose data Biznes Spot will process in order to perform the Agreement.
2. The Customer entrusts Biznes Spot with personal data for processing. This entrustment is solely for the purpose of proper execution of the Agreement.
3. The entrustment covers the following categories of persons: i) senders of correspondence addressed to the Customer; ii) persons whose personal information is included in correspondence addressed to the Customer; iii) persons contacting the Location for the purpose of speaking with the Customer or for similar purposes.
4. The entrustment includes the following categories of personal data: i) first name, ii) last name; iii) mailing address; iv) place of work; v) position; vi) other data voluntarily provided by the data subject; vii) other data relating to the person in correspondence addressed to the Client.
5. Personal data will be processed by Biznes Spot only for the proper execution of the Agreement. The scope of processing shall include only those data that are necessary for Biznes Spot to properly cooperate with the Customer under the Agreement.
6. The data will be processed by Biznes Spot for the period of its performance of the Agreement, subject to the retention period of the Customer's correspondence after termination of the Agreement.
7. As required, personal data will be processed by Biznes Spot in both paper and electronic versions. By data processing is meant any operations performed on personal data, such as collection, consolidation, storage, development, alteration, sharing and deletion, especially those performed in computer systems.
8. Biznes Spot processes personal data at the sole documented instruction of the Client and such instruction shall not change the scope and purpose of the entrustment or the scope of the Services. If a data subject requests directly to Biznes Spot Biznes Spot to change or delete his/her personal data, Biznes Spot shall promptly communicate such request to the Client. A change in the scope and purpose of the processing of personal data may be made only with the consent of the Parties in documentary (including electronic) form.
9. Biznes Spot shall forward all requests and other communications under the provisions of the RODO originating from the data subject to the Customer within 72 hours of receipt.
10. Biznes Spot shall ensure that the Customer effectively exercises the Customer's rights and obligations under the provisions of the RODO and the laws of the Member State to which the Customer is subject, in particular obligations in connection with: Data Subject's right of access, right to rectification and erasure, right to restrict processing, right to data portability, right to object to the processing of personal data concerning him/her.
11. Biznes Spot shall ensure that only persons to whom Biznes Spot has granted the authorizations referred to in Article 29 in conjunction with Article 32(4) of the RODO and who have been trained in the processing of personal data shall have access to the data it processes on behalf of the Client. Biznes Spot will ensure that persons authorized to process personal data undertake to maintain the secrecy of the personal data as well as the means of securing them, or that they are subject to the relevant statutory secrecy obligation, and that such persons undertake to comply with the provisions of the RODO and national regulations issued pursuant thereto. 
12. Biznes Spot shall make available to the Customer promptly (but no longer than 3 (three) business days from the date of receipt of the request) all information necessary to demonstrate compliance with the obligations set forth in generally applicable data protection laws, and shall allow and contribute to audits, including inspections, by the Customer or an auditor authorized by the Customer. Biznes Spot will comply with reasonable audit recommendations provided by the Customer.
13. Biznes Spot , to the extent of the information in its possession, shall respond to each Customer's inquiry related to the processing of personal data within 3 (three) business days from the date of delivery of the inquiry.
14. Biznes Spot will report to the Customer all data processing problems it detects. In particular, Biznes Spot undertakes to inform the Client immediately, but no longer than within 48 hours, of any events that may result in the Client's liability, especially under generally applicable regulations related to the protection of personal data. In addition, Biznes Spot undertakes to inform the Client immediately, but no longer than within 48 hours, of any errors, irregularities and identified violations of data protection rules. Biznes Spot undertakes - in consultation with the Client - to immediately take all possible measures to rectify data processing problems.
15. A data breach notification must, at a minimum: (i) describe the nature of the data breach, including, if possible, the category and approximate number of data subjects; (ii) describe the possible consequences of the data breach; (iii) describe the measures taken or proposed by the Service Provider to remedy the data breach, including, if applicable, measures to minimize its possible adverse effects.
16. Biznes Spot undertakes to notify the Client immediately (but no longer than within 48 hours) of control actions against the entrusted personal data and measures taken by the supervisory authority.
17. Biznes Spot , in the case of processing of entrusted personal data outside the EU, will provide the Client with a certified copy of the documents that constitute the premise for the legality of this action (e.g., the document of the concluded standard contractual clauses applicable in the contract with the so-called sub-processor).
18. Biznes Spot may entrust the processing of data entrusted to it by the Customer to other entities for the purpose of performing the Agreement only after informing the Customer of its intention to such further entrustment. The Customer shall be entitled to object to such further entrustment within 48 hours of being informed by Biznes Spot. If no objection is made within the period referred to in the preceding sentence, the Customer shall be deemed to have consented to the further entrustment of the processing of personal data of which it is the controller.
19. Biznes Spot shall ensure that the provisions of the contract concluded with the entity to which it entrusts the processing entrusted by the Customer reflect the data protection provisions established between the Customer and Biznes Spot in this RSI and the recommendations of the RODO in this regard.
20. Biznes Spot guarantees that subcontracted data processing entities guarantee no less stringent level of security in data processing than Biznes Spot. At the Customer's request, Biznes Spot shall provide the Customer with information on the subject of the contract concluded with the entity to which it entrusts the processing of data entrusted to it by the Customer and on the security measures implemented by the entity.

§ 13

Complaints

1. Biznes Spot takes measures to ensure the provision of services at the highest possible level, including the correct operation of the store, to the extent that results from current technical knowledge, and undertakes to remove within a reasonable time any irregularities reported by customers.
2. The customer is obliged to immediately notify Biznes Spot of any irregularities in the services provided.
3. The Customer may file a complaint in writing to the following address: Biznes Spot Sp. z o.o., pl. Powstańców Warszawy 2, 00-030 Warszawa , or by e-mail to: info@biznesspot.pl.
4. In the complaint, the customer should state his name, mailing address, type and date of the irregularity.
5. The filing of a complaint does not relieve the Customer of its obligation to timely fulfill its obligations to Biznes Spot.
6. Biznes Spot responds to the customer's complaint by e-mail, sending it to the e-mail address indicated by the customer as the contact address.
7. Biznes Spot reviews complaints within 14 days of receipt.

§ 14

Final provisions

1. Biznes Spot is not responsible for interruptions and quality of media supply including: interruptions and quality of telephone calls: network and cellular, fax calls, data transmission over the Internet and possibly other means of communication.
2. Biznes Spot is not responsible for the security of data transmission over the electronic link network or for the content downloaded and posted on the network by the Customer.
3. In the event of the occurrence of the events described above in paragraph 1 and paragraph 2 above, Biznes Spot will make the necessary efforts to remove the negative effects of such events within a realistic timeframe.
4. Biznes Spot , in the event of non-contractual use of the Subject of the Contract by the Customer, shall notify the KRS or other registration authority having jurisdiction over the Customer, fiscal authorities including the Tax Office and Tax Inspection Office, Social Security, Statistical Office and KRD.
5. Biznes Spot has the right to assign its rights or claims against the Customer under the Agreement to any third party it chooses without the Customer's consent.  
6. In matters not regulated in the RSI, the provisions of the Civil Code shall apply.
7. Any disputes arising under the Agreement or in connection with the validity of the Agreement shall be settled by the Court having jurisdiction over the place where Biznes Spot has its registered office.
8. The documents listed in the RSI, which are its annexes, are an integral part of it. An amendment to the annexes shall not constitute an amendment to the RSI or the Agreement, unless otherwise stipulated in one of these documents.

Appendix 1

Biznes Spot Price List